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Procedures for Dealing with Complaints for NRI Marriages |
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Procedure
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Receipt and Registration of Complaint : The
complaint received would be required to be properly receipted, registered and
expeditiously acknowledged. The complainant would be given a receipt bearing
the complaint number which would be in consonance with the File number, for
ready reference.
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Examination of the Complaint: Subsequent
upon registration of the complaint, the consultant would cause for the
verification of the complaint so as to ascertain the veracity of the same and
may seek further information from the parties if so considered necessary.
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Action Proposed to be taken : Once the
merits of the case have been established, the cell would take the following
action:
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Counselling: counselling services would be
provided to the aggrieved and she would be told about the status of law and
various options available to her.
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Resolution of the conflict through
mediation/conciliation: the cell through its panel of experts
would arrange for the mediation between the spouses via Video/Audio
conferencing or in person, if possible, depending upon the complainants
request.
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Arrive at a settlement of the matter : through
divorce to the wives satisfaction and the husband�s capability. This can be
followed by legal action for divorce in India or in other country, depending
upon the situation, on mutuality. In the event of failure of mediation or
mutual settlement, the aggrieved wife may be told about her legal rights and if
she wishes, assist her in initiating legal proceedings. The cell at the same
time would take the following action:
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Take up the issue with the State Government and local
police administration for initiating legal process.
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Request the concerned State Commission for Women for
necessary follow up, monitoring and reporting the latest development in the
case.
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Take up the case with Missions and NGO's Abroad -
Counseling , Mediation, shelter, protection etc. of the aggrieved woman abroad
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Recommend the issuance of Look out Corner Notices,
Recommend Issuance of summons abroad
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Recommend action under Section 188, 285, etc of
Cr.P.C.passports Act and other laws.
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